1. Information we collect
We may collect account information such as your email address, authentication identifiers, subscription status, Stripe customer and subscription references, device or license-validation data, support communications, website usage data, and technical information needed to operate and secure the service.
2. Payment information
Payment checkout and billing are handled by Stripe. FaithfullyTrading does not store your full card number. Stripe may collect payment details, billing information, fraud-prevention data, and other information under its own privacy terms.
3. Authentication and database services
Customer authentication, account sessions, and subscription records may be processed through Supabase. Browser storage may be used to maintain a secure login session and remember necessary account state.
4. How information is used
Information is used to create and secure accounts, authenticate software access, process subscriptions, display billing status, provide downloads, prevent billing or license abuse, troubleshoot issues, improve the service, communicate important changes, and comply with legal obligations.
5. Information sharing
Information may be shared with service providers that help operate the product, including payment, hosting, authentication, database, email, analytics, security, and support providers. Information may also be disclosed when required by law, to protect rights or safety, or as part of a legitimate business transfer.
6. Data retention
Information is retained for as long as reasonably necessary to provide the service, maintain billing and security records, resolve disputes, prevent abuse, and satisfy legal obligations. Retention periods may vary by data type and provider.
7. Security
Reasonable administrative and technical safeguards are used, but no online system is completely secure. You are responsible for using a strong unique password and protecting your email, computer, trading platform, and connected accounts.
8. Your choices
You may update billing through the customer portal, cancel a subscription, sign out, reset your password, or request help through the Support page. Depending on applicable law, you may have rights to request access, correction, deletion, or restriction of certain personal information.
9. Cookies and local storage
The site may use essential cookies or browser storage for authentication, security, preferences, and basic functionality. Third-party providers may set their own cookies when their services are used.
10. Children
The service is not directed to children and is not intended for anyone who cannot legally enter a subscription agreement or open the relevant trading accounts.
11. Contact
Privacy questions or requests may be submitted through the Support page.